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Author: Candace Robb

Talk to me if you have half hourly meters, MOP, data collection, and advice on Authorised Supply Capacity.

Job Title: Senior Energy Consultant

Tel: Phone: 024 7669 6512

Email: [email protected]

Thursday, 19 December 2024
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by Candace Robb

Stay Alert: Energy Scams

We have recently seen an increase in scams targeting energy customers, with fraudsters posing as legitimate suppliers to gain personal information such as bank details.
Friday, 28 July 2023
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by Candace Robb

HH Meter Standing Charge Surprises: Navigating TCR Charges with NFU Energy

The energy landscape is ever evolving and standing charges have become the latest surprise for many customers. As the energy crisis gradually subsides, consumers are now facing a new challenge - dealing with substantial hikes in their standing charges.
Tuesday, 13 December 2022
Pylons at sunset
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by Candace Robb

EBRS discount or a fair price?

Be aware - Some supplier/brokers are offering rates for contracts that include the government discount, but as this discount is only available until March 2023 these rates are very misleading. We strongly advise that you read the small print on any contract that offers you under 30p per kwh. If you
Tuesday, 04 October 2022
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by Candace Robb

Solar Generation – Are you thinking of switching from a deemed export tariff onto a PPA?

If you have a solar installation which receives Feed in Tariff (FiT) payments, and you currently receive payments for export (without an export meter installed at your site) referred to on your bill as ‘deemed’ export payments - please read on... By Candace Robb and Max Knowles
Thursday, 28 April 2022
Pylons at sunset
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by Candace Robb

What is Authorised Supply Capacity?

Authorised Supply Capacity (ASC) is the amount of agreed electricity from the grid that is reserved for your use at any time. It is measured in kVA and appears on your bill as a Capacity Charge. Put simply, you rent this capacity and pay for every kVA that you are allocated on a daily or monthly
Thursday, 16 September 2021
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by Candace Robb

Key UK Power Unit fire causes Energy Prices to worsen

Power prices at all time high following serious fire at Sellindge interconnector site in Kent, UK
Thursday, 02 September 2021
Electricity pylons with a sunset in the background
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by Candace Robb

Targeted Charging Review (TCR)

The Targeted Charging Review (TCR) by Ofgem has been assessing how residual network charges should be set and recovered in Great Britain as the energy network continues to evolve. The key driver of the review is the changing role of energy networks. 
Thursday, 01 July 2021
Pylons at sunset
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by Candace Robb

Understanding Half Hourly Meters

What is a Half Hourly meter?
Tuesday, 16 March 2021
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by Candace Robb

Half Hourly contracts and what you need to know

We have taken a lot of calls recently from NFU members who are not completely familiar with half hourly (HH) meters and the different types of contracts that you can get. Some members have accepted contracts where they have been quoted an incredibly good unit rate, only to find on their first bill
Thursday, 29 October 2020
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by Candace Robb

Electricity supplier taking too much money on fixed direct debit payment

Talking to our customers, I have been hearing a lot of complaints against suppliers who bill on estimated reads and then take large sums of money out on direct debit payments.

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